There is no minimum order value

Delivery charges below 899 is 75/-

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

MOBILE NO.,NAME,SURNAME,EMAIL ID

you can use your email id , phone number only once for registration. Try using different/another email, mobile phone while RE-registering on the aravalys website.

NO, we do not charge for registration

An individual can create only one account with same number

try registering it again with the correct id or try contacting our customer support team by writing to us on our email id

'My Account' is the section where you can view your personal information, order history and shopping List.

If you have changed your mobile number recently, we recommend you to update it on our site, for us to communicate with you efficiently. This is because; we would convey all your orders and transaction related communication to you via SMS to your registered mobile number. To update your new mobile number on the site, follow the 6 easy steps below. Sign-In with your current credentials to the site. 1)Go to "My Account" page and select "Personal Details" link. 2) Remove your previous mobile number and enter the new number which you want to update and click on "Save". 3) On clicking 'Save', you are taken to the 'Account Verification' page. 4) You will receive an OTP on the new mobile number for verification purpose. 5) Enter the 4 digit OTP that was sent to your new mobile number and click "SUBMIT". 6)Your new mobile number is registered which you can now see on your 'My Account' page.

my shopping list is the list of products that I have saved for future reference and reminder

If your account remains inactive for more than 6 months, it might get locked automatically for security reasons. For further details please write to us at our email '' with ‘Account Locked’ mentioned in the subject line. Our team will try and resolve it at the earliest.

1) please use the search bar available on all pages to type your product. If the product is in stock it will get displayed automatically.

2) please use the "Suggest Us" feature on the category or product page. Type the product that you cannot find and we will ensure a prompt revert.

Please refer return policy to know more.

Look for the offer/promotions on the home page/category page

aravalyis not doing fresh products currently.

As soon as you place an order, you will receive a confirmation of the order via SMS. This SMS will include the order number . Click "My Account" page and Go to "My orders" section to view all the orders that you have placed so far. On clicking the relevant "Order Number" you will be able to see order details page with list of all the items that you have ordered.

Yes, you can. Follow the simple steps mentioned below to shop from your previous order: Sign In with your credentials. Click on "ORDER STATUS" link located on the home page. You are taken to the page where you can see the list of all your previous orders. You will see "Re-Order" button next to your orders. Click on the button and all the items from previous order will be added into your shopping cart. After all the items are added in your shopping cart, you can add/remove any items as required.

We do not take orders through our call center as of now. You can place orders online through our Website, mobile website or Mobile App only.

The only way you can check the status of your order is by contacting our customer support team.

Customer can track orders by looking at order status feature

Sure. At the checkout page, you can select a delivery slot of your choice.

You will receive an SMS notification informing you about the unavailable items in this situation. Refund (if any) will also be initiated within 24 hours of delivery .

Depending on our warehouse operating time and capacity, your order may be scheduled for a different day.

You can contact to our customer support team, You can write to us on email id

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. Alternatively you may notify us through our website within 24 hours of the delivery.

Currently, there is no provision to change the order once its been placed. Please call our customer support team & we will assist you however we can.

aravaly CREDITS are the points that you have earned while shopping with us . You can redeem the points in the next order you place

You can pay for your order using the following modes of payment: Credit Card / Debit Card Netbanking e-Wallets Cash on Delivery aravalyCREDITS

Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.

In case your payment fails, you will be informed through an onscreen message that will appear after the failure. This will be accompanied by an SMS to you intimating the same. Also, after this, you will be prompted to retry making payment.

We do not have the option of choosing multiple modes of payment for a single order at this point; you can make payment using only one mode for one order.

There is no VAT. However, GST will be applicable as per Government Regulizations.

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

Please refer to the delivery slot

You may save upto 3 delivery addresses in your profile .You can add/change your delivery address on our website once you log into your account. Click on "My Account" at the top right hand corner and go to the "Update My Profile" section to add/change your delivery address.

the delivery charges are INR 75/- below order value of INR 899/-

In case of a delay, our customer support team will keep you updated about your delivery.

there is no MINIMUM ORDER VALUE

You will be able to check this detail when you type in your pin code

aravalyCREDITS is our loyalty program which benefits our customers for consistently shopping with us .

You need to register on aravaly'S website and you become a member

1) you earn aravalyCREDITS on every order you place

2) you also earn aravalyCREDITS on the orders placed by your referrals

You cango to accounts tab and aravalyCREDITS page

The value of 1 aravalyCREDITS is one rupee.

Yes, there is an expiry date you need to use it withing 6 months

You can redeem aravalyCREDITS on the next order you place .

Our customer service team is available throughout the week, all seven days from 10 am to 10 pm. They can be reached at 18601231000 or via email at aravaly

Our customer service team is available throughout the week, all seven days from 7 am to 10 pm.

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with aravaly. Do write to us ABC@XYZ.com in case of positive or negative feedback.

Please note that our customer service team will never ask you to share information other than your email ID, phone number, and name registered with aravaly. If you get any email, call or message from anyone claiming to be from aravalyasking for sensitive information such as bank account details, PIN number, card number, etc., please do not share it.

Aa of now we don't have any offline retail store

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. Alternatively you may notify us through our website within 24 hours of the delivery.

You can contact to our customer support team, you can write to us on mail id

Please refer RETURN POLICY to know more.